Received A Spam/Scam Call On Your Changi Mobile?
find out more about the situation here
Spam/Scam Calls
We have detected an increase in spam/scam calls of late, affecting users across many telcos.
They typically come in the form of robocalls - recorded voice messages which the spammers send to random phone numbers, hoping that someone will pick up and respond to their ‘alert’. These typically inform of an action you need to take to retrieve a certain important item or document, preying on the user’s fear.
They typically come in the form of robocalls - recorded voice messages which the spammers send to random phone numbers, hoping that someone will pick up and respond to their ‘alert’. These typically inform of an action you need to take to retrieve a certain important item or document, preying on the user’s fear.
What Has Changi Mobile Done?
We have done the following for Changi Mobile customers:
1) Verified every reported spam number with our network provider and block them permanently for all our subscribers;
2) Reported the spam numbers to the relevant government agencies.
3) For extra thoroughness, run our systems, agencies and internal teams through rigorous and regular checks to ensure that there are no data leaks in any way possible.
*NOTE: Changi Mobile's Team WILL ONLY use this number +65 6701 1185 to reach out to customers to address enquiries or to provide tech support.
1) Verified every reported spam number with our network provider and block them permanently for all our subscribers;
2) Reported the spam numbers to the relevant government agencies.
3) For extra thoroughness, run our systems, agencies and internal teams through rigorous and regular checks to ensure that there are no data leaks in any way possible.
*NOTE: Changi Mobile's Team WILL ONLY use this number +65 6701 1185 to reach out to customers to address enquiries or to provide tech support.
What Can You Do?
1) For Yourself :
- Install apps that can block such robocalls, for example, ScamShield (created by the Singapore Government).
- For scam-related incidents, you may do direct reporting to Singapore Police Force (SPF) on Electronic Police Centre.
- For urgent reporting enquiry, you may call the Changi Mobile Hotline at +65 6701 1185
2) For The Community :
- For a quicker way, report the suspected scams to National Crime Prevention Council using their Anti-Scam Hotline 1800-722-6688
- Report the spam caller’s number by adding it to the form below. Verified spam numbers in this list will be blocked from our network, thereby reducing the number of spam callers who can get through to Changi Mobile users.
1) For Yourself :
- Install apps that can block such robocalls, for example, ScamShield (created by the Singapore Government).
- For scam-related incidents, you may do direct reporting to Singapore Police Force (SPF) on Electronic Police Centre.
- For urgent reporting enquiry, you may call the Changi Mobile Hotline at +65 6701 1185
2) For The Community :
- For a quicker way, report the suspected scams to National Crime Prevention Council using their Anti-Scam Hotline 1800-722-6688
- Report the spam caller’s number by adding it to the form below. Verified spam numbers in this list will be blocked from our network, thereby reducing the number of spam callers who can get through to Changi Mobile users.
Report Spam/Scam Call Here
Fill up the spam call number and we will send it to the necessary department and authority to include it in the block list
Fill up the spam call number and we will send it to the necessary department and authority to include it in the block list
At Changi Mobile, we do our very best to offer a great product at attractive rates and exceptional service. We believe that having satisfied subscribers is the most important for our business – happy users will stay with Changi Mobile not because they have their hands tied with a contract, but because they want to. We commit to doing our best to make Changi Mobile your favourite telco in Singapore.