1. Restart your phone and try requesting for OTP again

2. Check if your SMS blocker is set to on (please turn off SMS block and try again)

3. Check if your SMS Center number is set to +65 96845999.

1. Restart your phone and try requesting for OTP again

2. If you are still unable to receive the OTP, please check if you are able to receive SMS from another mobile number. If you are able to receive SMS from another mobile number, it is likely merchant issue. Please check with the respective merchant’s customer support.

Grab

Phone: +65 66550005

Facebook Messenger via https://www.facebook.com/Grab

Ryde

Email: support@rydesharing.com

Facebook Messenger via https://www.facebook.com/rydesg

GeBIZ

Email: support@gebiz.gov.sg

Phone: +65 68014777

GoJek

Facebook Messenger via https://www.facebook.com/gojeksg

DBS

Phone: 1800 1111111

POSB:

Phone: 1800 3396666

UOB:

Phone: 1800 2222121

OCBC

Phone: 1800 3633333

Citibank

Phone: +65 62255225

Standard Chartered Bank

Phone: 1800 7477000

Google

Google Help Center via https://support.google.com

Feedback via Google’s specific product, click Help then Send Feedback

Lazada

Phone: +65 69952888

Shopee

Feedback form via

https://help.shopee.sg/sg/s/contactusform

Ministry of Manpower

Phone: +65 64385122

Feedback form via https://service2.mom.gov.sg/efeedback/Forms/eFeedback.aspx

Carousell

Feedback form via https://support.carousell.com/hc/en-us/requests/new